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Policy

Returns

Each My Case My Vibe case is custom-made and uniquely generated. Because of the personalized nature of our products, we do not accept returns or exchanges for change of mind.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

We will gladly replace the item at no additional cost.

Contact Us

Customer satisfaction matters to us. Reach out at support@mycasemyvibe.com and we will make it right.